| Event Profile | |
| Class/ Online | Classroom |
| Date | 14 July 2026 |
| Time | 9am to 5pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 520.003 & above: SGD500.00 each For Member SGD 494 3 & above: SGD475 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 16 Apr 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
Writing with clarity and confidence is essential for professional success — whether crafting reports, proposals, or speeches. Yet many professionals struggle to organize ideas, find the right tone, or express thoughts persuasively.
This hands-on workshop empowers participants to use Generative AI tools like ChatGPT to plan, draft, and refine their writing. Through practical activities, they will learn to co-create with AI as a thinking partner, editor, and creativity booster — producing clear, confident, and credible business communication.
Participants must bring their own Wi-Fi enabled laptops.
This hands-on workshop empowers participants to use Generative AI tools like ChatGPT to plan, draft, and refine their writing. Through practical activities, they will learn to co-create with AI as a thinking partner, editor, and creativity booster — producing clear, confident, and credible business communication.
Participants must bring their own Wi-Fi enabled laptops.
Objective
- Communicate ideas clearly and persuasively in written form.
- Use Generative AI tools to brainstorm, structure, and polish text effectively.
- Adapt tone and writing style for different audiences and purposes.
- Apply ethical and responsible AI practices in business communication.
Outline
Module 1: Writing with Purpose and Clarity
Module 2: Generative AI as Your Writing Partner
Module 3: Crafting Business Content that Engages and Persuades
Module 4: Polishing and Presenting with Confidence
- Understanding the role of confident writing in the workplace
- Common communication barriers and how to overcome them
- Defining your message: audience, tone, and intent
- Elements of impactful writing: clarity, flow, and tone
Module 2: Generative AI as Your Writing Partner
- Introduction to AI writing tools: how they work and what they can do
- Prompting techniques for idea generation, drafting, and refinement
- Using AI responsibly: fact-checking, privacy, and authenticity
- Hands-on: Transforming a rough idea into a structured outline with AI assistance
Module 3: Crafting Business Content that Engages and Persuades
- Writing frameworks for proposals, reports, and speeches
- Using AI to enhance structure, storytelling, and logic
- Balancing human insight with AI-generated creativity
- Activity: Develop a short proposal or 2-minute speech using AI
Module 4: Polishing and Presenting with Confidence
- Reviewing, editing, and fact-checking AI outputs
- Refining tone, grammar, and readability
- Building your authentic writing voice with AI support
Who should attend
Perfect for Participants who:
- Want to write clearer, more polished emails
- Are just starting out and need confidence in email writing
- Often struggle to get quick or helpful responses
- Wish to reduce misunderstandings and back-and-forth in communication
- Want to use AI tools to make their writing sharper and more effective
Testimonial
Learned how to structure emails more clearly and professionally.
Took away more than just email-writing skills.
Great materials provided.
Excellent trainer with a wealth of knowledge to share.
Ms. Diana was very good and friendly — it was a great workshop.
A very nice trainer who explained everything in detail and with clarity.
Hands-on practice with AI tools helped me polish drafts quickly and avoid common mistakes.
One of the most interesting workshops I’ve attended.
I now feel more confident and equipped to write polished, professional emails with the support of AI tools.
The trainer knows the subject very well and can relate real issues to email writing. She also emphasizes the importance of removing fluff from emails.
Exceptional at addressing the many doubts and questions I had about email writing.
Demonstrates high energy, professionalism, and extensive knowledge.
The insights from the training are directly applicable to my daily work.
A very insightful session with Trainer Diana! I learned how to improve my email writing and use AI tools effectively in my daily work.
Ms. Diana was approachable, friendly, and patient throughout the session. She explained how to use ChatGPT for email writing clearly and shared practical examples that made learning engaging and easy to follow.
Thanks to our trainer for introducing ChatGPT in our learning—it really enhanced the session and kept us engaged.
We learned how ChatGPT and AI can assist us in our everyday work. The notes were comprehensive and easy to understand.
The trainer is very knowledgeable and able to guide and advise us effectively.
Took away more than just email-writing skills.
Great materials provided.
Excellent trainer with a wealth of knowledge to share.
Ms. Diana was very good and friendly — it was a great workshop.
A very nice trainer who explained everything in detail and with clarity.
Hands-on practice with AI tools helped me polish drafts quickly and avoid common mistakes.
One of the most interesting workshops I’ve attended.
I now feel more confident and equipped to write polished, professional emails with the support of AI tools.
The trainer knows the subject very well and can relate real issues to email writing. She also emphasizes the importance of removing fluff from emails.
Exceptional at addressing the many doubts and questions I had about email writing.
Demonstrates high energy, professionalism, and extensive knowledge.
The insights from the training are directly applicable to my daily work.
A very insightful session with Trainer Diana! I learned how to improve my email writing and use AI tools effectively in my daily work.
Ms. Diana was approachable, friendly, and patient throughout the session. She explained how to use ChatGPT for email writing clearly and shared practical examples that made learning engaging and easy to follow.
Thanks to our trainer for introducing ChatGPT in our learning—it really enhanced the session and kept us engaged.
We learned how ChatGPT and AI can assist us in our everyday work. The notes were comprehensive and easy to understand.
The trainer is very knowledgeable and able to guide and advise us effectively.
Diana Rahman's Profile
Diana Rahman is an ICF-ACC certified coach, an ACTA/ACLP-certified corporate trainer, and a seasoned people development professional with over 25 years of experience in training, coaching, and professional development. She holds a Diploma in TESOL (Distinction) from the London Teacher Training College and a Diploma in Professional Image from Color Me Beautiful (USA).
She began her career in the banking industry, spending six years in a credit card centre where she gained valuable hands-on experience in client relations, customer service, and operational processes. This early exposure provided her with a strong understanding of workplace dynamics, communication challenges, and the resilience required to perform in fast-paced environments.
Over the past two decades, Diana has dedicated her career to training and coaching leaders and teams across various industries. Her areas of expertise include interpersonal communication, public speaking, conflict management, stress management, resilience, critical thinking, personal branding, social and cross-cultural etiquette, social graces and dining etiquette, psychological first aid, and mental agility. Her training programmes are highly practical, interactive, and designed to address real workplace challenges.
Diana is also a Certified Trainer in Grooming, Business Etiquette, and Dining Etiquette, focusing on professional presence, effective communication, and personal branding. She has appeared on several television programmes on Channel 5, Suria, Vasantham Central, Channel U, CNBC Asia, and Channel NewsAsia, where she shared insights on professional image and communication.
In addition, Diana is the co-founder of two companies, including a digital marketing and technology solutions agency that leverages AI systems. Her entrepreneurial experience enables her to bring practical business insights and real-world perspectives into her training and coaching.
Following her banking career, Diana spent 10 years with Jill Lowe International as an Image Consultant, where she helped professionals strengthen their personal branding, professional presence, and etiquette.
She is also a certified memory trainer and the co-author of Venus Rising: The Phoenix Awakens, an Amazon #1 Bestseller in 2022.
Diana is known for delivering highly engaging, credible, and relatable training that focuses on practical application and measurable results.
She began her career in the banking industry, spending six years in a credit card centre where she gained valuable hands-on experience in client relations, customer service, and operational processes. This early exposure provided her with a strong understanding of workplace dynamics, communication challenges, and the resilience required to perform in fast-paced environments.
Over the past two decades, Diana has dedicated her career to training and coaching leaders and teams across various industries. Her areas of expertise include interpersonal communication, public speaking, conflict management, stress management, resilience, critical thinking, personal branding, social and cross-cultural etiquette, social graces and dining etiquette, psychological first aid, and mental agility. Her training programmes are highly practical, interactive, and designed to address real workplace challenges.
Diana is also a Certified Trainer in Grooming, Business Etiquette, and Dining Etiquette, focusing on professional presence, effective communication, and personal branding. She has appeared on several television programmes on Channel 5, Suria, Vasantham Central, Channel U, CNBC Asia, and Channel NewsAsia, where she shared insights on professional image and communication.
In addition, Diana is the co-founder of two companies, including a digital marketing and technology solutions agency that leverages AI systems. Her entrepreneurial experience enables her to bring practical business insights and real-world perspectives into her training and coaching.
Following her banking career, Diana spent 10 years with Jill Lowe International as an Image Consultant, where she helped professionals strengthen their personal branding, professional presence, and etiquette.
She is also a certified memory trainer and the co-author of Venus Rising: The Phoenix Awakens, an Amazon #1 Bestseller in 2022.
Diana is known for delivering highly engaging, credible, and relatable training that focuses on practical application and measurable results.
